Still having DSL problems

The DSL problems continue. I was told that the BellSouth guy would be out today to look at things and instead I got a message this afternoon that my problem had been elevated to tier 2 service and a new guy would get with me and have the BellSouth guy come look it over. I’m sorely tempted to just say screw it, bit the bullet, swallow my pride, and call the cable company. I prefer DSL over cable but iff DSL is not working then cable is preferable. I can’t afford a nother week of not being able to do what I need to do. So, when the guy calls tomorrow I think my response will be I’ll stay with you if you can get my DSL fixed quicker than the cable company can get me on-line. I hate to do it but when fiber is essentially located in my backyard (really, not more than 500 feet from my house) and I can’t keep a connection at night.

I’m also getting tired othe excuse that it is inside wiring. I know it is not inside wiring, I know it is an intermittent problem, and I know it may well be a difficult problem to solve, but solve it! I can have new cable in the house in no time and it will cost nothing to install. Cable is looking better al the time.

Other than that, we had a senior staff meeting today and reviewed some benchmarks with other universities. There is certainly room for improvement, who can’t get b etter, but I think we are doing pretty good. What we really need is good, solid support from the University and the State, support which both would like to give but can’t within the existing budget. Funny, we are a 127 year old institution and we can’t decide what we want to be when we grow up.


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