If you are ever in Starkville and need to go to a hospital, we have one but, unless your need is urgent, I suggest you look elsewhere. I can assure you that they are not capable of handling billing. And if you have a problem, you will have a hard time finding anyone to stand up and take responsibility.

But I wouldn’t expect anything less. You need only look at their web page to see that no email address are listed. Now why would a webpage not list email addresses? They do have them, or at least their administrators do, for I found them on another site.

Now don’t misunderstand me here. The medical staff is top-notch, the clerks and adminstrators are the one’s I’ve found fault with. Yes, I actually did get into the operating room and the paperwork they had listed the wrong leg. Fortunately I was awake and alert and talking to the staff. When they read the orders I noticed there was a problem and we laughed about it. I’m sure that had I not been awake, they would have noticed the error and all would have been well but it does reflect the quality of the paper pushers they employ.

This is also not the first time I’ve had problems with this outfit, but it is the last. When my daughter was born we also ran into problems. I also can not say that all medical care facilities are this bad either, for they are not. The accident which ultimately landed me in Oktibbeha County Hospital resulted in first going to another hospital, seeing another emergency room physician, having another radiologist review the X-rays, and at Oktibbeha County Hospital dealing with yet another radiologist, an orthopedic surgeon, an anesthetist, and physical therapy at another facility. How many of them did I have billing problems with? None. Not a single one. Oktibbeha County Hospital however, was a problem from the git go. So seven medical facilities that are capable of competent of handling their accounting, and Oktibbeha County Hospital, not capable of handling their accounting and billing.

So, should you have to seek service from Oktibbeha County Hospital, I recommend the following:

1) Take someone with you and make sure they record everything brought into the room;
2) Review all paperwork personally before undergoing any procedures;
3) Follow up on billing and do not assume they will provide you with a bill;
4) Be prepared to do business the old-fashioned way for they are apparently email shy;
5) Set aside several hours so that you can fix the messes they make;
6) Maintain your honestly and integrity, you’ll need it.

Should you not need urgent care, there are other options in nearby counties that, from what I’ve heard, provide excellent care, have reasonable rates, and can keep their books in order.